Privacy Policy

This page explains how information submitted through Kooknexa order forms is used.

Information we collect

When you place an order, you may provide your name, phone number, province, city, area and delivery address. Optional GPS coordinates may also be provided if you choose to share your location.

How we use it

• Confirm and process orders
• Arrange delivery
• Contact you about an order
• Handle support, returns or exchanges

WhatsApp orders

When you choose WhatsApp confirmation, your order information is sent to the WhatsApp number displayed on this website. WhatsApp has its own privacy practices.

Data sharing

We do not sell customer order information. Information may be shared with delivery partners when necessary to deliver an order.

Email subscriptions

Email subscriptions are submitted to our email-form service so we can receive and manage the subscription request. You can unsubscribe by contacting us.